Privacy Policy

Privacy Policy

Effective Date: 23rd May 2018. OneLinQ B.V. (“Company”)
TRUSTe Privacy Certification

Through this Privacy Policy, we wish to inform you how your personal information is being processed via our website on www.onelinq.com (the “Website”). You also acknowledge that we may periodically change, modify, add or remove or otherwise update this privacy policy at our discretion.

Protecting consumer privacy is important to Company. This privacy policy applies only to our Website and outlines how our Website gathers information, how we use it and the choices available to you regarding our use of your personal information and how you can access and update this information. This privacy policy also applies to all personal information received by Company from its customers whether in electronic, paper or verbal format.

If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider (free of charge) at https://feedback-form.truste.com/watchdog/request.

1. Information Collection and Use 

We collect and process the following kinds of personal information from you:

We may use your personal information for the following purposes:

If the processing of any personal information is based on consent, you can withdraw your consent for the processing of that data at any time. Consent can be withdrawn by emailing our Customer Support, via available links in our commercial communications (such as newsletters) or by postal mail at the contact information listed below.

In some cases, we may receive personal information from third parties such as the Chambers of Commerce or credit scoring agencies, for example to verify information we hold of you or to complete missing information.

2. Information Sharing

If necessary to perform a service you request from us or to follow-up on your enquiries, we can share your personal information with other Company entities or third party service providers, for example email and hosting providers, suppliers and sales vendors. Third party service providers will process your personal information on behalf of Company for the purposes above. When we share your data with these parties, we make sure that appropriate safeguards are taken to protect your personal information and to ensure that our service providers are only allowed to use personal information as necessary to provide these services to us. We do not sell your personal information to third parties.

Some Company entities and some partners and service providers are located outside of the European Economic Area, in particular the United States and the countries in which Company has an office.

The transfer of data to our Company entities outside of the European Economic Area is protected by EU approved model clauses (read more here) and a Privacy Shield certification as indicated in this Privacy Policy (read more here). For service providers and third parties outside of the EEA that are not subject to an adequacy decision from the EC (read more here) we also apply the aforementioned EU model clauses. In addition, some of our service providers in the United States are Privacy Shield certified (read more here). If you wish to hear more about these safeguards, please contact us through the details further below.

We may also share your data with other third parties, such as governmental authorities or law enforcement officials, if we are required by law to do so or if this is for the protection of our legitimate interests and/or legal rights.

Links to Third Party Sites
Our Website includes links to other websites whose privacy practices may differ from those of ours. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any website you visit.

3. User Access and Choice 

You are entitled to ask us for a copy of your personal information, to correct it, erase or restrict its processing, or to ask us to transfer (parts of) this data to other organizations. You also have the right to object to certain processing activities, such as the profiling we may perform for the purposes of direct marketing as described in this privacy policy.

Where we have asked for your consent to process your data, you have the right to withdraw this consent, for example by using the opt-out and unsubscribe functionalities in our communications to you.

These rights can be limited where we can demonstrate that we have a legal requirement or legitimate ground to process your data. Under such circumstances we are able to retain your data even if you withdraw your consent.

If you want to make use of any of these rights, please contact us by emailing our Customer Support or by postal mail at the contact information listed below or by using unsubscribe mechanism within the email communications that you receive. We will respond to your request to access within 30 days. If you are not satisfied with how we handle such requests or how we otherwise process your personal information, you can lodge a complaint with your local data protection authority.

Retention
We retain information about you only for as long as need it for the purposes for which it was collected.

For example, if you are a customer of Company, Company will keep your personal information for the duration of the contractual relationship you or your company has with us and after the end of that relationship for as long as necessary to perform the purposes set out above or to comply with legal obligations. Personal data we collect as a result of you subscribing to our newsletter or press releases will be stored until you decide to withdraw your subscription.

Email Communications
Receiving emails from our site is part of our service. You will only receive an email from us if you submit a form on the “Contact” page (if applicable) or if you send us an email on our email id mentioned on our Website or if you have submitted your business card to us during any conferences or if you are part of the conference where OneLinQ is also exhibiting.

If you would like to discontinue receiving this information, you may use the “Unsubscribe” link found in emails we send to you or by emailing our Customer Support.

4. Tracking Technologies 

Passive Collection
As is true of most web sites, we gather certain information automatically. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, the files viewed on our site (e.g., HTML pages, graphics, etc), operating system, date/time stamp, and/or click stream data to analyze trends in the aggregate an administer the site.

Cookies and Other Tracking Technologies
We and our partners use cookies or similar technologies to analyze trends, administer the website, track user's movements around the website, and to gather demographic information about our user base as a whole. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on our Website or service.

5. Security

Company takes appropriate physical, technical, and organizational measures to protect your personal information from loss, misuse, unauthorized access or disclosure, alteration, and destruction.

We follow generally accepted standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security. If you have any questions about security on our Website, you can contact us by emailing our Customer Support.

6. Changes to this Policy 

This privacy policy was last revised on 23rd May 2018. Company reserves the right to change, modify or amend this privacy policy at any time. When the privacy policy is changed, modified and/or amended, the revised privacy policy will be posted on the company Website. Any revised privacy policy will only apply prospectively to personal Information collected or modified after the effective date of the revised policy. Customers are responsible for periodically checking the Privacy Policy available at our Website for changes, and encourage you to bookmark the Website to check for updates and take or print out copies of the Privacy Policy for your records.

7. Contact Us 

OneLinQ B.V.
Euclideslaan 1,
3584 BL Utrecht,
The Netherlands

Phone: +31(0)88 9956000
Email: privacy@onelinq.com

OneLinQ is an affiliate of ACE Software Solutions.